Compliance – A Cultural Imperative

For Ensinger, Compliance means more than just complying with applicable laws, Compliance is an important element of our Culture. We aim to consistently act ethically and with integrity. 

The ethically responsible and lawful conduct of everyone at Ensinger, forms a foundation of trust for business partners, stakeholders and the public; and ultimately is the basis for the success of the Ensinger Group.  For this reason, Ensinger has established a Compliance Management System whose organisation, processes and measures are aimed at promoting proper conduct within the Group in every respect, and above all, avoiding systematic violations of applicable laws.

Code of conduct
Reporting a violation
Contact us

Code of conduct

The Ensinger Code of Conduct forms the foundation of our compliance culture. It describes the principles of ethically responsible and lawful conduct.

The Code of Conduct provides guidance in everyday work as well as in difficult situations, and it helps us to make the right decisions. The Code of Conduct applies group-wide to everyone at Ensinger.

Code of Conduct of the Ensinger Group

Reporting a compliance violation

Ethically responsible and lawful conduct is a high priority of Ensinger; therefore, detection of misconduct should be done early. Ensinger employees and business partners must be able to timely report information regarding potential misconduct; accordingly, we have set up a number of reporting channels.

Ensinger Rules of Procedure
  • Anyone. It may be that you are affected by the possible violation or may have only become aware of it. Our whistleblower system is open to everyone, not just employees of the Ensinger Group.
  • Please report any suspicion of an actual or potential violation of law or Ensinger’s Code of Conduct in connection with Ensinger’s business activities. Processes that indicate a criminal offense (e.g., theft, fraud, bribery, environmental crimes, etc.) or a systematic violation of applicable rules are of particular importance. 
    Possible misconduct by business partners in connection with Ensinger's activities can also be reported (e.g., a violation of human and environmental rights in the supply chain).
  • Yes, providing your name is voluntary. The system will provide a confidential mailbox for future communications with the Compliance team.  At no time during the entire registration process will you be asked to provide your name or e-mail address. With this understanding, we encourage you to provide your name to facilitate the processing of a report, however you can always remain anonymous if you wish.
    • Each whistleblower will receive an acknowledgement of receipt within seven days of receipt of the report. If the whistleblower submits the information anonymously via the web-based whistleblower system or by email, the confirmation of receipt will be sent via the chosen channel. This channel also ensures that correspondence with the whistleblower can continue while maintaining anonymity. Therefore, in the case of anonymous information, it is particularly important to name a communication channel to enable the reporting office to ask questions.

    • Ensinger’s compliance team will perform a plausibility check of your report.

    • If we require additional information or have any questions, we will contact you. This will be done directly, if you provided your contact information, or via the protected mailbox if you reported anonymously. 

    • If the report is plausible, the compliance team will take all necessary investigative measures to clarify the matter. To do this, relevant information required to clarify the report is obtained and evaluated. If necessary, we will ask you for further information.

    • Depending on the complexity of the situation, the investigation of the report may take some time. We will inform you of the results of the investigation or at least the current status no later than three months after initial reporting. 
  • The confidentiality of the identity and, if applicable, the anonymity of whistleblowers, persons who provide support in reporting, and all persons named in the report must be maintained by the persons conducting the investigation. The legal exceptions apply here, for example in the case of intentional or grossly negligent false reporting or a law enforcement agency's right to information.
  • As a whistleblower, you are protected from retaliation, in particular from discrimination, reassignment, denial of a promotion or issuance of a negative performance evaluation, suspension, termination or similar conduct towards you as a result of the report. These and other forms of retaliation are prohibited. Even the threat or attempt is prohibited. This protection also applies to persons who assist you in submitting such a report.
  • Information on the processing of your personal data in compliance reports can be found in our privacy policy.

Contacting the compliance team

For additional information or inquiry, please contact the compliance team by one of the following means.