Privacy Policy

Thank you for visiting our Website under the URL https://www.ensingerplastics.com/en-sg and its subpages (hereinafter collectively referred to as the "Website"), a site operated by Ensinger Asia Holdings Pte. Ltd. (hereinafter referred to as “Ensinger”, “we”, “us” or “our”, and for your trust and interest in our products. We want you to always feel safe when visiting our Website. 

Personal data (hereinafter referred to as “data”) is data that enables others to identify you. This includes, for example, particulars such as your name, address, telephone number and email address.  In this Privacy Policy (hereinafter referred to as “Policy”), we provide you with an overview of how we collect, use and disclose your personal data through our Website and your rights regarding such data.

Our company contact details are as follows: 
Ensinger Asia Holding Pte. Ltd.
63 Hillview Avenue #02-03
Singapore 669569
Email: [obfemailstart]aW5mb0BlbnNpbmdlci5jb20uc2c=[obfemailend] 
Phone: 65 6552 4177
Fax: 65 6552 5177

(hereinafter referred to as "Ensinger" or "we") 

Our Data Protection Officer can be contacted via the following email address:

[obfemailstart]ZHBvLnNnQGVuc2luZ2VyLmFzaWE=[obfemailend]

We will automatically collect some data when you access or use our Website, including: 

Access data, such as information on your IP address and device used when accessing our Website.

User and account data, such as your name, contact and login details.

Transaction data, such as information on the products that you purchase and your payment details.

Application data, such as your education, employment history and transcripts.

We will use and disclose data in accordance with this Policy and applicable law. We may use the data for business and commercial purposes, including:

Fulfilling your purchases;

Responding to your enquiries and requests;

Sending notices, newsletters and marketing material;

Operating and managing our Website and business;

Monitoring and analysing consumer trends and activities; and

Improving our Website and services.

We rely on various bases to collect, use and disclose data, including: 

As necessary for the conclusion or performance of a transaction or contract;

Where we have provided notice and you do not take action to opt out of the collection, use or disclosure of data;

As necessary to comply with our legal obligations; As necessary for our legitimate interests; and

Otherwise where you provide consent for our collection, use and disclosure of data.

Further details on how, when and why we may collect, use and disclose data is set out in the sections below.

You may choose to voluntarily provide us with data that we do not request, or choose not to provide us with certain data that we request. Unfortunately, some of our services cannot be used without providing certain data, and we may therefore be unable to provide you with full use of our Website or services if you choose not to provide certain data. 

We collect and temporarily store your access data, which is summarized in a log file, on our web servers when you access or use our Website. Access data includes the following information: 

IP address of the requesting device;

Date and time of access;

Name and URL of the retrieved file;

Amount of data transferred;

Message as to whether the retrieval was successful;

Identification data of the browser and operating system used

Website from which access is takes place; and

Name of your Internet access provider.

 
The aforementioned data is technically necessary to enable your device to access our Website and use its functions. 
The recipient of the data is our host provider. 

5.1 Registering an account

You may be required to have register an account with us to access certain services. This will require you to provide information such as your name, company, address and contact details, and to create a username and password. 

With your registration, a user relationship is created between you and us. 

5.2 Online customer service

You can also subscribe for our online customer service, e.g. to retrieve declarations of conformity and other data sheets on our products free of charge. To subscribe, you will need to provide the information marked with an asterisk, such as your name and an email contact. Other additional information you provide will also be used to process your request. 

5.3 Contact

You can send us messages and questions via our contact form. We use your data to answer your contact request. The data you enter in the contact form will first be transmitted to us. If necessary for processing, your data will be forwarded to the responsible company within the Ensinger Group of Companies to process your enquiry. 

In order to process your enquiry, your data will be stored until your enquiry has been fully processed and will be deleted according to our internal policies and applicable law, after the matter has been resolved. This does not apply to data that is required for other purposes, such as billing and accounting purposes, or that is subject to the statutory retention obligation.

5.4 Mailing & Newsletter

Subject to your consent, you can subscribe to our newsletter or be added to our press mailing list. In our newsletters and press releases, we regularly inform you about our products and services in the field of plastic solutions.

To subscribe to our newsletter or our press mailing list, we use the so-called “double opt-in procedure”. This means that after you have registered, we will send you a message to the email address provided, in which we ask you to return an email stating that you would like to receive our newsletter or our press releases. If you do not confirm your registration within 4 days, your information will be blocked and automatically deleted after 6 weeks. Therefore, we will store your email address, your IP address and the time of your registration and confirmation for as long as it is necessary to prove your registration and confirmation in the event that claims, including, but not limited to civil and/or competition law claims, are asserted against us. In any case, your email address, your IP address and the time of your registration will be deleted if the respective claims are time-barred.

The only mandatory information for sending the newsletter is your e-mail address or your postal address, if you wish to receive it. If you register to receive press releases, we also need your first and last name as well as your postal address if you have chosen to be sent by mail. The provision of further data is voluntary and will be used in order to be able to address you personally. You are not legally or contractually obliged to provide personal data as part of the registration and confirmation of our newsletters or our press releases. Please note, however, that if you do not provide us with your email address, your IP address and the time of your registration and confirmation, we will not be able to send you our newsletters and our press releases. In addition, we will not be able to send you our press releases by mail if you do not provide us with your first and last name and mail address. The legal basis for our data processing is your consent.

You can revoke your consent to receive newsletters or press releases at any time and unsubscribe from the respective newsletters or press releases. You can revoke your consent to the newsletter and press releases by sending an email to [obfemailstart]cHJlc3NAZW5zaW5nZXJwbGFzdGljcy5jb20=[obfemailend] or by sending a message to the contact details provided at the end of this Policy. You can also unsubscribe from our newsletter by clicking on the link provided in each newsletter email.

The recipients of the data include any service providers involved, such as the mail office or email providers. 

5.5 Application

You can use the "CAREER” link to find out about current vacancies at Ensinger. We currently do not accept direct applications through our Website. Instead, you can contact us via the “Contact us” button, which enables you to send us an email. 

All data will be used to process your application and thus for pre-contractual purposes and for a potential employment relationship. The email address is required to enable us confirming the receipt of your application immediately. Contact details will be used to get in touch with you, e.g. to arrange an interview.

Your application data will be stored for up to 6 months after the desired training place or position has been awarded or, in the case of an unsolicited application, after rejection. Immediately after the training place or position has been awarded, the data of applicants who have not been awarded the contract will be blocked for any use other than the clarification of applicant claims. In the case of unsolicited applications, the block will take place after rejection. Any further storage and use of applicant data will only take place if you have given us your express consent to the further storage of your applicant data or in the event of a legitimate interest on the part of Ensinger, e.g. in the event of a burden of proof in court proceedings. If an employment or training contract is concluded with an applicant, the data will be stored and processed for the purpose of carrying out and processing the employment relationship and thus for contractual purposes.

5.6 Cookies

Depending on the settings of your browser and the consent you have given, we collect information about your use of our Website with cookies. Cookies are small text files that are stored on your device when you visit our Website. Cookies help us to determine the frequency and number of users of our Website, as well as to make our offers as convenient and efficient as possible for you. You can find more information about the cookies we use in the cookie banner under the "Settings" link (“Cookie Policy”).  

If the cookies are not technically required for running our Website properly, the processing is carried out based on your consent. 

You can adjust your cookie settings on this Website at any time and view the cookie information via the following link:
https://www.ensingerplastics.com/en-sg/#cmpscreencustom

So-called “2-click social buttons” from LinkedIn and YouTube and for sending by e-mail are integrated on our Website. You can find them by clicking on the "Share" icon below an article. 

If you are logged in to one of the aforementioned networks at the same time as using our site, no automatic data transmission takes place. Only when you activate the respective button with a 2nd click, a direct connection is established between your browser and the server of the selected social media service. As a result, the network provider receives the information that you have accessed our Website with your IP address and would like to share the visited page on the corresponding social network. With a further click, you agree to the transfer of the respective data and the sharing of the page. When you click on the email function, a connection to Outlook or another e-mail program you use is established and the content is integrated as a link. 

In addition, so-called “social bookmarks” of the same services are integrated into our Website. Social bookmarks are internet links to a company's social network channels. After clicking on the link or the corresponding graphic, you will be redirected to the website of the respective provider, i.e. only then will user information be transmitted to the respective provider.

6.1 LinkedIn

Ensinger also operates its own account for the presentation of the company on the social platform LinkedIn at the URL https://www.linkedin.com/company/ensinger-asia-holding-pte-ltd/about/.

This platform is operated in Asia by LinkedIn Corporation or its related entities or service provider (hereinafter referred to as "LinkedIn"). 

If you are using LinkedIn and make use of functions such as sharing, posting or liking posts, this is done under your own responsibility and on the basis of your own user relationship with LinkedIn. As things stand at present, there is no joint responsibility in this respect.

Please refer to LinkedIn's Privacy Policy and Cookie Policy for  information on how LinkedIn processes your data. Ensinger has no influence on this data processing, nor can it control it. This includes but shall not be limited to confidential messages that are processed by LinkedIn and analysis tools that are used from which LinkedIn can infer your preferences and interests and determine your location via your IP address and GPS data. This data may be used to send or display targeted advertising. Such data will not be made available to Ensinger. You should therefore assert any rights as a data subject in this regard directly against LinkedIn.

Ensinger only receives personal data about you if you actively network with Ensinger or follow Ensinger. However, we will only receive the information that you have chosen to make public to your contacts.

For details or queries on LinkedIn’s processing processes, please refer to their website or contact their data protection officer.

6.2 Youtube

Ensinger operates its own video channel about the company, which can be accessed at the URL https://www.youtube.com/@ensingerplastics. 

The provider of the associated website under https://www.youtube.com is Google Inc.

Insofar as you are active on YouTube and use functions such as sharing, posting or liking posts, this is done under your own responsibility and on the basis of your own user relationship with Google. As things stand at present, there is no joint responsibility in this respect. 

For details or queries on YouTube’s/Google’s processing processes, please refer to their websites or contact their data protection officer.

Your data transmitted to us via our Website will be disclosed by us to third parties for our business and commercial purposes. Such parties may include:

LinkedIn Corporation

Google Inc.

Companies of the Ensinger Group of Companies;

Service providers, such as service providers that host our Website, process payments, assist with distribution and logistics, or analyse data and trends for our business;

Recipients of data already named elsewhere in this Policy;

Public or non-public entities for legal and compliance purposes; and

Other third parties in accordance with your consent

8.1 Objection

You may object to the collection or processing of your personal data by us at any time on grounds relating to your particular situation. To do this, you can use the contact options mentioned in section 1 and 2. 

If your personal data is processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You can exercise the objection as described above.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms.

8.2 Revocation

Furthermore, you have the right to revoke your consent with effect for the future. However, the lawfulness of the data processing based on your consent remains unaffected until the revocation is exercised.

8.3 Other rights

At any time, you have the right to receive information about your personal data stored by us free of charge, to correct incorrect data and to have data processed or deleted. Furthermore, you have the right to receive your data in a structured, commonly used and machine-readable format and to have your data transferred by us to someone else. Finally, you have the right to complain to a data protection authority.

Except for your right to lodge a complaint with the data protection authority, you can address your respective request to us by using the contact details set out in section 1.

This Website is SSL encrypted to protect your privacy. Taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the probability and severity of the risk to the rights and freedoms of natural persons, Ensinger shall also take appropriate technical and organisational measures to protect your data. We will also take appropriate steps to ensure the confidentiality, integrity, availability and resilience of the systems and services related to the processing, as well as to ensure the rapid restoration of the availability of personal data in the event of a physical or technical incident.

Please note that while we strive to provide a secure and reliable Website for users, the absolute confidentiality of any communications or materials transmitted to or from our Website cannot be warranted.